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Need Advice? You have CHOICES

Connecticut’s Programs for Health Insurance, 
Outreach, Information and Eligibility

Join The Team

CHOICES, Connecticut State Health Insurance Program (SHIP) is now taking applications.

Click here to view more info.

The CHOICES program (Connecticut’s programs for Health insurance, Outreach, Information and Eligibility) is a state health insurance assistance program that provides free, unbiased, confidential and quality information, counseling and assistance to older adults, persons with disabilities, and their care givers. If you have questions about any of the following (and more!),
CHOICES volunteers can help:

  • Medicare
  • Medigap
  • Medicare Advantage plans
  • Medicaid
  • Medicare Savings Program
  • State & federal assistance programs
  • Long-term care insurance
  • Durable medical equipment
  • Homecare
  • Transportation
  • Housing
  • Respite & caregiver resources

Assistance is available whether you are turning 65 and learning about your options, you want to compare plans to find one that is right for you, or you want to understand available benefits and assistance.

If you are seeking home healthcare options for yourself or a loved one or are in search of housing, give us a call at 203-333-9288. We are here to answer questions!

In addition to our team of knowledgeable CHOICES staff at SWCAA, experienced counselors can be found throughout our region at senior centers, housing complexes, libraries, etc. If you are interested in becoming a CHOICES Counselor and helping others, contact Claire at 203-814-3639 or cvolain@swcaa.org.

The CHOICES program is funded in part by the Centers for Medicare and Medicaid Services (CMS of the U.S. Department of Health & Human Services). CHOICES works in cooperation with the CT Department of Social Services, Elderly Services Division and the Center for Medicare Advocacy and is administered by the five Area Agencies on Aging in Connecticut.

Download the CHOICES Volunteer Description sheet for more information. (PDF)


This project was supported in part by grant number 90SAPG0068-01-00, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living (ACL) policy.

Contact Us

(203) 333-9288

1000 Lafayette Blvd., 9th Floor
Bridgeport, CT 06604

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