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Call 911 if you, or someone you know, is in immediate physical danger.  Protective Services for the Elderly in Connecticut, 18883854225After hours emergencies, instate call Info-line 211.  Out of state callers, please call Info-line at 18002031234.

In Connecticut, the primary responsibility for investigating and dealing with the issues of elder abuse, neglect and exploitation resides with the Department of Social Services, Protective Services for the Elderly Program.

No one has to handle crisis situations without the benefit of community resources.  Protective services are provided to those in need regardless of income or assets. In addition to Protective Services for the Elderly, many municipalities have social services for senior adults.

The most common types of Elder Abuse to adults 60 and over are outlined below:

The Southwestern Connecticut Agency on Aging (SWCAA) is where you turn when you need unbiased, accurate information to help meet the challenges of aging and disability in the community.  Federal and State funding supports SWCAA’s information specialists which in turn allows staff to refer based on what you need rather than who will profit.  Many of SWCAA’s services are provided free or at sliding scale and our information line, 800-994-9422 is available to everyone at no charge.  One of the biggest concerns we hear is how difficult it is to find resources – let SWCAA help!

The Southwestern Connecticut Agency on Aging (SWCAA) is a private, not-for-profit agency, established in 1974.  SWCAA receives funds through the Older Americans Act and works with dedicated volunteers to award grant funds to community organizations serving older adults.  Grants support services such as home delivered meals, in-home care, legal, health, adult day care, transportation, senior centers, outreach and social support.

SWCAA conducts a needs assessment and offers community education, information and referral in support of older persons and persons with disabilities. The Southwestern CT Agency on Aging helps older adults and persons with disabilities make informed choices about their health, insurance, housing and long term care.

The Agency supports family caregivers by providing temporary care and assistance for eligible persons designed to give caregivers a much needed rest.  SWCAA is also an “Access Agency”, under contract with the State of Connecticut, Department of Social Services, to provide care management to Medicaid clients who prefer to receive home and community-based services rather than institutional care.  SWCAA’s care managers are social service professionals who help assess and build a person-centered plan of care designed to help elders, persons with disabilities and persons with acquired brain injury.

If you have questions about services for seniors and/or persons with disabilities- you have come to the right website.  If we can’t help you, we will get you to someone who can.  Come celebrate the dignity and independence of life in the least restrictive environment of your choice!


(This project was supported, in part by grant number 90SAP0056, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201.)


                                               Click here to find out what SMP’s do

Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education.

 Become an SMP today by calling Lisa Alhabal at 203-814-3618 or emailing at lalhabal@swcaa.org for more information.

Emergency Shelter

The Center for Elder Abuse Prevention at the Jewish Senior Services for the Elderly offers a wide range of services on elder abuse and elder abuse prevention. A call provides prompt access to their crisis “Shelter Without Walls” providing confidential, emergency, shortterm housing and support services for victims. Working collaboratively with partners, The Center for Elder Abuse Prevention can provide access to nonmedical home care, adult day services, geriatric assessments and care management services to those individuals who qualify.

Jewish Senior Services

4200 Park Avenue, Bridgeport, CT 06604
Helpline 2033961097 Office 2033648251

Area Agencies on Aging: (18009949422) can provide information on resources to those who are concerned about the welfare of a senior adult.

Contact Us

(203) 333-9288

1000 Lafayette Blvd., 9th Floor
Bridgeport, CT 06604

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