Videos

You have questions on topics that matter to you, and we went directly to the experts to get your answers.
Scroll through the videos below for information on staying healthy, Medicare enrollment, and much more.

Your Questions Answered

CHOICES volunteers offer unbiased Medicare assistance for seniors and their families. You know SWCAA can get you connected to a CHOICES volunteer for unbiased Medicare assistance, but who are these volunteers? We talked with longtime CHOICES volunteer Marna Schirmer about what type of training they receive.

How do people get in contact with CHOICES volunteer? CHOICES volunteers offer unbiased Medicare assistance for seniors and their families and anyone can talk to them. We spoke with longtime CHOICES volunteer Marna Schirmer about the types of service these amazing volunteers offer.

Why is important to get unbiased advice for Medicare?CHOICES volunteers offer unbiased Medicare assistance for seniors and their families, but why is that important? We spoke with longtime CHOICES volunteer Marna Schirmer.

Little known options. Are there little known options when comparing plans?

Common mistakes. What are common mistakes people go through when not looking for advice.

What information is needed during meetings? What type of information do people to bring when speaking with a volunteer?

What are some of the most common mistakes people make during Medicare Open enrollment? We asked CHOICES coordinator Claire Volain to share her thoughts in this video interview.

What is Medicare open enrollment and who can help you through it? What is Medicare open enrollment and who can help you through it? We sat down with our CHOICES coordinator, Claire Volain as she answers some of your most common questions on this topic.

What should you do if you need emergency care? We sat down with Jeanette Bogdan – RN, MBA, Director of Ambulatory Care Coordination with Northeast Medical Group and SWCAA Board Member – to learn about how to address an emergency in the age of COVID-19.

Advice to families. What is some advice to family members who are walking seniors through this process?

How should you prepare for the fall and a possible resurgence of COVID-19? We asked Jeanette Bogdan – RN, MBA, Director of Ambulatory Care Coordination with Northeast Medical Group and SWCAA Board Member – what seniors can do now to prepare for cold and flu season.

When is a Telehealth visit is the right choice? Confused about whether a virtual doctor visit is the right choice for you? We sat down with Jeanette Bogdan – RN, MBA, Director of Ambulatory Care Coordination with Northeast Medical Group and SWCAA Board Member – to learn more about telehealth visits and when they are appropriate.

What are medical offices doing to keep you safe when you visit? We sat down with Jeanette Bogdan – RN, MBA, Director of Ambulatory Care Coordination with Northeast Medical Group and SWCAA Board Member – to learn about the extra precautions medical facilities are taking in the age of COVID-19.

Should I keep my regular healthcare appointments during a pandemic? We sat down with Jeanette Bogdan – RN, MBA, Director of Ambulatory Care Coordination with Northeast Medical Group and SWCAA Board Member – to learn about why it’s vital that seniors keep healthcare routines in place despite COVID-19.